Privacy notice
This notice explains what personal data we collect, why we collect it, and the rights you have as a data subject.
Controller
Chalet Aletsch GmbH, Furkastrasse 14, 3987 Riederalp. Please address requests concerning the processing of your data to hallo@chalet-aletsch.ch.
What we collect
When you make a reservation: name, address, email, telephone, dates of stay, payment information. When you contact us: name, email, content of your message. When you visit the site: anonymised log data (IP, browser, time of access).
Purposes of processing
To handle your reservation and stay, answer enquiries, comply with statutory retention obligations, and ensure the security of the website.
Your rights
You have the right to access, rectification, deletion, restriction, and objection. You may also contact the Swiss Federal Data Protection and Information Commissioner (FDPIC).
Cookies
We use only technically necessary cookies. Optional cookies (analytics, heatmaps) are set only after explicit consent.
Last updated: May 2026.